Local Restoration Providers

IICRC (Institute of Inspection, Cleaning and Restoration Certification) is the accredited credentialing body for the restoration industry. Certification requires passing rigorous exams on water damage restoration, applied structural drying, and mold remediation. An IICRC-certified technician has demonstrated, through independent testing, that they understand the science behind restoration work—not just the mechanics. When you hire an IICRC-certified provider, you are hiring someone who has been vetted against a national standard. This certification is far more meaningful than general contractor licensing alone.

A qualified restoration provider carries two essential types of insurance: general liability (covering accidental damage during work) and workers compensation (covering on-site injuries). Before signing any agreement, ask for a current certificate of insurance issued with you as the certificate holder. Insurance protects you if additional damage occurs during the restoration process. If a provider dismisses this request or cannot produce documentation, that is a warning sign. Legitimate providers expect this question and have answers ready.

Start with your state's licensing records. Many states keep searchable databases of licensed contractors and recorded complaints. New Hampshire has no statewide general contractor license, so there the check is on the trades that need one (electricians and plumbers, through the Office of Professional Licensure and Certification) and on the town building permit. For insurance verification, ask the contractor directly for the name and phone number of their insurance carrier, then call the carrier yourself to confirm active coverage. Do not rely on documents the contractor provides alone; third-party verification is standard practice. Many restoration companies also maintain affiliations with industry associations (like the Restoration Industry Association) which have minimum requirements for membership.

Restoration pricing varies significantly based on the extent of damage, the square footage affected, the type of damage (water versus fire versus mold), and whether structural drying is required. A small water damage event affecting 200 square feet may cost $2,000 to $5,000. Extensive water damage or fire damage affecting multiple rooms can range from $10,000 to $50,000 or more. Mold remediation pricing is similar—it depends on the affected area and severity. A comprehensive written estimate, not a phone quote, is essential. Be skeptical of estimates that differ dramatically from others; they may indicate incomplete assessment.